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Privacy Policy
1. Introduction
Glorich Hong Kong Limited (“we,” “us,” or “our”) operates the website findlybox.com (the “Site”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our Site or make a purchase from us.
By accessing or using our Site, you consent to the practices described in this policy. If you do not agree with our policies, please do not use our services.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information when you interact with our Site:
- Contact details (name, email address, phone number)
- Shipping and billing address
- Payment information (credit card details, PayPal account)
- Order history and preferences
- Account credentials (if you create an account)
2.2 Non-Personal Information
We automatically collect certain technical data when you visit our Site, including:
- IP address and device information
- Browser type and version
- Pages visited and time spent on the Site
- Referring website or search terms
3. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders
- To communicate with you about your account or purchases
- To improve our products, services, and user experience
- To prevent fraud and enhance security
- To send marketing communications (if you opt-in)
- To comply with legal obligations
4. Data Sharing and Disclosure
We may share your information with third parties only in the following circumstances:
- Service Providers: We work with trusted partners for payment processing, shipping, marketing, and analytics. These parties are contractually obligated to protect your data.
- Legal Requirements: We may disclose information if required by law or to protect our rights, safety, or property.
- Business Transfers: In case of a merger, acquisition, or sale, customer data may be transferred as part of the transaction.
We do not sell or rent your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Secure Socket Layer (SSL) encryption for data transmission
- Restricted access to personal data
- Regular security assessments
- PCI-DSS compliance for payment processing
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will promptly notify you of any data breaches as required by law.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your personal data (subject to legal requirements).
- Opt-Out: Unsubscribe from marketing emails by clicking the “unsubscribe” link or contacting us at support@findlybox.com.
- Data Portability: Request a transfer of your data to another service provider.
To exercise these rights, please contact us at support@findlybox.com. We may require identity verification before processing requests.
7. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to:
- Enhance user experience
- Analyze site traffic
- Remember preferences
- Deliver targeted advertisements (if applicable)
You can manage cookie preferences through your browser settings. Disabling cookies may affect Site functionality.
8. Third-Party Links
Our Site may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
9. Children’s Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.
10. International Data Transfers
If you are accessing our Site from outside [Hong Kong], please note that your data may be transferred to and processed in [Hong Kong] or other jurisdictions where our service providers operate. By using our services, you consent to this transfer.
11. Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated “Last Revised” date. Continued use of our Site constitutes acceptance of the changes.
12. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: support@findlybox.com
We will respond to all inquiries in a timely manner.